Merseyside hospitality venue The Lake House Waterloo sees big upturn in trade following a major upgrade with annual revenues projected to rise more than 20% to £2.3m. Tony McDonough reports
Hospitality and leisure destination The Lake House Waterloo is now welcoming thousands of guests each week following a major upgrade.
In the last 18 months managing director Josh Roberts, director of operations Vicki Hanlon and business development manager, Natalie Nixon, have overseen improvements over the past 18 months which have proved “transformative”.
The Lake House, which originally opened in 2022, has seen a 51% rise in revenues from 2023/24 for weddings alone, having recently been named in Hitched’s top six wedding venues in the North West.
It is home to four function rooms, a restaurant-bar overlooking the lake, plus 13 hotel rooms and an outdoor terrace area, better known as The Lawn.
Improvements include the redevelopment of the outdoor space, creating The Lawn and launching huts allowing for al fresco dining and drinks, as well as the refurbishment of multiple function rooms with herringbone flooring and the addition of a service kitchen.
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Prior to the new management team, in 2023/24, The Lake House turned over £1.5m a year. Since their arrival, this has increased to £1.9m in 2024/25 and is forecasted to finish 2025/26, rising to £2.3m.
With an average of 2,400 guests per week, The Lake House has also seen a significant improvement in footfall with an increased focus on weddings, events, hotel and the restaurant.
Since the appointment of Josh Roberts in January 2024, The Lake House also has undergone a full rebrand, with a new kitchen team, and a reimagined food menu focusing on brunch and a Mediterranean and Italian-inspired all-day menu.
“Since joining The Lake House, my main focus has been on improving the facilities and its offering, cementing the venue as an exciting hospitality hub in the heart of Crosby that’s perfect for a varied audience,” said Josh.
“From much-needed improvements in our function rooms that has allowed us to provide an elevated wedding experience, to the launch of The Lawn creating an entire new outdoor destination we’re continuing to drive footfall, revenue and job creation.”