Wirral-based The Contact Company, TCC, is working with landowner Liverpool City Council and development partner YPG to build new offices on land at Monarchs Quay. Tony McDonough reports
City planners have give the go-ahead for a new call centre on Liverpool’s waterfront that could see the creation of more than 1,000 jobs.
Wirral-based The Contact Company, TCC, is working with landowner Liverpool City Council and development partner YPG to build new offices on land at Monarchs Quay, part of the King’s Dock.
TCC founder the chief executive, Asif Hamid, is also chair of the Liverpool City Region Local Enterprise Partnership. The new facility will add to the firm’s two existing call centre in Birkenhead.
Mixed use
The development will represent the first phase of a major mixed use development which will create a new leisure, commercial and retail destination on the banks of the River Mersey.
Consent was also granted for the creation of new public realm adjacent to the Queen’s Dock. Work by YPG will start early in the New Year with TCC expecting to open the doors of its new office late in 2018 or early 2019.
The building will be four storeys high and represent a total of 45,000 sq ft of grade A office space.
Leisure attractions
Further phases of development of the site could include a major leisure attraction, a hotel, new apartments and homes, restaurants, bars and shops and a car park.
A new Winter Garden, new public realm, state-of-the-art bowling complex and an innovative virtual reality leisure centre are also being considered by Liverpool City Council.
The Monarchs Quay site is already allocated for mixed use development in the Liverpool Unitary Development Plan, which has been widely consulted on over a number of years and dictates acceptable uses and design principles for the site.
Riverside destination
Liverpool Mayor Joe Anderson said the overall plans, designed by Liverpool architect Chester Falconer Hall, would represent a major boost for the city in terms of jobs and new leisure facilities. He added: “This is just the start of a journey which will see us creating a new riverside destination, boosting our visitor economy and creating jobs for local people.
“It’s as a result of deals such as this that investment in the city will top £1bn in 2018 for an unprecedented fourth consecutive year – proof that the city is a major UK business destination.”