Located in Liverpool’s northern docklands the Titanic Hotel opened on Monday for the first time since the coronavirus lockdown – with a new cleaning regime in place. Tony McDonough reports

Liverpool’s Titanic Hotel opened its doors for staying guests and dining, on Monday, for the first time since the COVID-19 lockdown in March.

It has also revealed it has devised a new enhanced cleaning regime, known as ‘A New Clean’ as it looks to minimise the health risks for its guests. The new protocol touches on all areas of the northern docklands hotel. It includes:

• Visible signage outlining hygiene protocols throughout the hotel.
• Hand sanitiser stations are available throughout the hotel.
• A thorough cleaning and sanitising programme for all guest bedrooms and bathrooms with specific extra attention being given to all touch points.
• Room key cards will be disinfected with medical-grade antimicrobial agent.
• Linens will be washed at a minimum of 70°C for at least 25 mins to kill potential bacteria
• Tableware including all used and unused wares, condiments, place mats, and linens will be removed and disinfected after each party has left. Tabletops and chair arms will also be disinfected after each seating.

Each part of the guests’ stay has been carefully planned, starting with contactless hotel check in and out.

Guests will receive a check in call prior to arrival – limiting reception contact, following this room keys can then be collected from the hotel accompanied by contactless payments  Valet parking will not be available, however the doormen and concierge team will be on hand for guest needs. 

Within the rooms, all additional collateral, furnishings and non-essential items have been removed. Newspapers and magazines have been replaced by the PressReader App which grants access to more than 7,000 newspapers and magazines via personal devices.

Dining services will now have the option of in-room and takeaway, in addition to table service in our restaurants and bars. Stanley’s Bar and Grill will be welcoming diners with a number of changes in place.

All bookings must be made in advance and a reduced number of carefully placed tables have been arranged to allow for social distancing. Menus will be replaced where possible with digital offerings or single use copies that will be disposed of after use.

Maya Blue Wellness including the gym, thermal suite and treatment rooms remain closed until further Government advice, although booking enquiries can be made from July 19.