Mando Group have commenced work with new client Pall-Ex, the leading UK and European palletised freight distribution network, owned by Hilary Devey, businesswoman and former star of the BBC’s ‘Dragon’s Den’ TV show.

Mando will be working with Pall-Ex to define a new digital strategic vision for the business, assessing how they can deliver optimum customer experience through new and existing digital channels. This will not only service Pall-Ex’s network of UK-based hauliers, but also drive the network’s growth throughout the continent, where Pall-Ex Group’s expanding network of domestic partners provide distribution services between every European postcode.

Mando will be using their expertise and gaining a deep understanding of the industry in order to support Pall-Ex in the advancement of its forward-thinking digital strategy.

Pall-Ex is an award-winning provider of palletised freight distribution services throughout the UK, Europe and beyond. Founded in 1996, Pall-Ex has achieved huge growth through a membership network of more than 250 leading independent hauliers, who collaborate to provide cost-effective, consistent quality services.

Chris Bowden, marketing director at Pall-Ex, said:

“We’re looking forward to initiating the first phase of our project in partnership with Mando.

“We are confident that Mando’s distinctive approach will enable us to develop a digital strategy that will disrupt our industry and enhance Pall-Ex’s clear competitive edge.”

Ian Finch, managing director of Mando said:

“We’re thrilled to be working with Pall-Ex on their new digital strategy.

“We’re looking forward to implementing innovative strategy concepts which will be robust, achievable and deliver excellent return on investment, both now and in the future.”