Mersey travel agent Sarah is honoured after clocking up 30 years and 200,000 miles
Eastham mum-of-two Sarah Duncan was recognised at a ceremony hosted annually by Hays Travel North West managing director Don Bircham to celebrate the achievements of his 150-strong team
A Wirral travel agent who has clocked up more than 200,000 air miles in her career is marking 30 years of working in the same store.
Construction on The Channel Tunnel was just starting, London City Airport opened its doors for the first time and tennis superstar Andy Murray was born during the year that Sarah Duncan, manager of Hays Travel in Old Chester Road, Bebington, started her travel industry career.
Sarah a mum-of-two from Eastham, was recognised at a ceremony hosted annually by Hays Travel North West managing director Don Bircham to celebrate the achievements of his 150-strong team.
Her loyal service within the same store, helping customers across the Wirral book their holidays for three decades was rewarded with £1,000 in holiday vouchers.
Sarah said: “I love my job and I love it because you start the journey with the customer from the very beginning and then follow it through to help them enjoy their perfect holiday. You get very involved and at times you often feel like you are going on it with them.
“We get such positive feedback when we follow up with customers to see how things went and this is definitely the most rewarding part of the job.
““It’s the customers which make working here very special. I started at 16 and I am now booking holidays with the grown up children who I sent on holiday with their parents over many years when they were growing up.”
Sarah, whose most expensive booking to date was a three-month world cruise costing upwards of £40,000 per customer, has travelled all over the world in her career including Hong Kong, Dubai, the US, Jamaica, Dominican Republic, Turkey, Cyprus, Spain, Greece and Jersey.
Some of the highlights in her career have included being one of the first guests to board and stay overnight on the brand new luxury, 17-deck P&O cruise liner Britannia, moments after it was officially named by the Queen.
Sarah was also invited aboard the Queen Mary 2 Cunard cruise ship on the Mersey in 2015 before its ‘river dance’ with two other regal vessels in the fleet, the Queen Elizabeth and Queen Victoria, when the ‘Three Queens’ met to celebrate Cunard’s 175th anniversary.