Mando launches new website for TalkTalk Business

Innovative digital agency Mando has announced the launch of a new website for long-standing client TalkTalk Business, delivering a ‘fresh and responsive digital service’ for partners and customers.

TalkTalk Business is one of the UK’s fastest growing B2B telecoms providers, offering a full range of business-grade communications products and services, spanning internet access, data, voice and mobile, serving 180,000+ business and public sector customers, and 800+ partners.

Award-winning Mando has niche expertise in simplifying the customer experience and met head on TalkTalk Business’ desire to showcase the value of providing reliable, easy-to-use, innovative solutions.

The build, which moved the business to a newer version of Episerver Digital Experience Cloud™, has transformed the customer and client online experience. Newly introduced mobile optimisation allows on-the-go access, with a simplified structure, making it easier than ever for users to navigate.

Behind the scenes the site is integrated with modern marketing automation and revenue performance management software, allowing the company to strategically analyse data, generate leads and gain valuable insight into customer behaviour. Efficiencies have been found through the reduced volume of calls to their support centre. The new website has the added benefit of being streamlined with the business’ most recent re-brand, making it a truly fresh contribution.

Mando’s partnership with TalkTalk Business has gone from strength to strength since their first collaboration. Richard Thompson, Commercial Director at TTB, said:

“Updating was a big undertaking, and Mando have certainly delivered. We are always striving to improve our customers’ experience, and this new site helps us achieve this.”

Ian Finch, MD at Mando, said:

“It’s been a long-standing partnership with TalkTalk Business and a delight to have worked with the team so closely in reimagining their web site. We’re thrilled with the results so far and are excited to have the opportunity to grow their offer and market reach with this new platform.”

The overall gains of this most recent project for TTB are clear. Mando has provided the company with a business critical digital solution to make communication with those that matter smart, streamlined and in every way a success worth talking about.

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