BT is said to be putting prices up by 6.49% on it’s home phone and broadband customers which is almost four times higher than the present rate of inflation.

The company said that from 1st December the BT landline will increase by £1 to £16.99. This will leave 7.3 million home phone and broadband customers affected by the charge increase.

The cost of its broadband service will rise above inflation by up to 6.49%. This has resulted in accusations by customers that the company is forcing them to pay for their sports outlay.

BT has appeared to be worried about this so they have introduced a new Home Phone Saver aimed at the 2.6 million customers who buy a phone service only.

Some of the bonuses that it will include are for £19.99 a month customers can phone other landlines for free while it also includes the landline fee.

BT chief executive John Petter, said:

“We’ve taken care to make sure that low-income customers avoid price increases. We’ve added extra money-saving options for low-income customers and for customers who only want a phone line for calls.

“Although some prices have gone up, we want to help our customers to find the best value BT option with Right Plan.”

Furthermore, BT is not alone as other companies such as Talk Talk have also raised their broadband and TV package prices recently.

Words: Tariq Lawless

Source