Liverpool IT specialist Halcyon is continuing its growth trajectory with new clients and contract renewals totalling £600,000 since January. Tony McDonough reports

IT entrepreneur James Hamilton remains on track to see his Liverpool venture Halcyon  break through the £1m turnover barrier for the first time.

In February LBN reported that Halcyon, based on the waterfront, had a flying start to 2025 after winning new contracts with lobbying and networking group Downtown in Business, accountancy firm LJS and property finance firm The Harrogate Group.

Now, with the year at the halfway point Halcyon has issued an update saying it has secured around £600,000 in contracts, attracting multiple new clients and renewing and expanding services with existing clients.

Its most recent client wins include Bury’s Solicitors and Nabzy’s, a fast-food chain with 18 outlets. Existing clients to have renewed to take extra services include leading estate agency Berkeley Shaw, North West Fencing,  Stax Capital, Centec Business Centre, and AI software provider Halio.

Halcyon has a growing reputation for service delivery to the professional services sector, with clients including JBRS Accountants, ERC Accountants and Three Graces Legal.

It is also expanding its footprint in the leisure and hospitality sector, taking on contracts with Haigh Hall in Wigan, and Lancashire-based golf and country club Hurlston Hall.

James told LBN he and his team, based at Mann Island, are on track to deliver their first £1m annual turnover. He believes the advanced level of technical services and personable assistance offered by Halcyon are key reasons for its rapid growth.

“Too often firms offering IT services are little more than phone and broadband resellers,” he said. “But as more companies become increasingly reliant on digital technology they are looking for a higher level of technical support.

“We are also quicker to react when there is a problem. It’s relatively easy to manage a client’s IT functions when everything is going smoothly but it is when something goes catastrophically wrong that you find out who the best operators are.”

Halcyon offers a full disaster recovery policy to its clients as standard. This proved invaluable to one client Sovereign Transport. It is a logistics business with 100 vehicles and a devastating fire at its Knowsley headquarters posed a serious problem.

James Hamilton took a call in the middle of the night to tell him the fire had ripped through Sovereign’s computer hardware. With multiple vehicles due to make deliveries the next morning James and his team had to act fast.

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By 7am the next morning he had set up a shadow office for Sovereign at the Halcyon offices where a number of the logistics firm’s employees were able to log onto their system as normal and keep the company operations going.

“Digital technology in business is at a different level to what it was just a few years ago and it means IT support has to constantly evolve to keep up with the changes,” added James.

“We are increasingly working with professional services firms for whom IT is now critical to their operations. Something like a cyber attack, that we have seen for real in the Liverpool legal profession in the last couple of years, can be devastating.”